FAQ's
Browse through these FAQs to find answers to commonly raised questions.
- 01
We deliver our daily market analysis and educational content to our members through our private Telegram channel and via Live chat.
- 02
Access is almost instantaneous. After selecting a membership plan and completing payment, you will receive an email with instructions to access our secure members' area and private content channels.
- 03
Our daily market analysis is typically published between 08:00-19:00 (GMT). This timing corresponds with active hours for major global markets, providing our members with timely and relevant educational insights.
- 04
Our Free members receive a selection of our public market analysis each week. Premium members receive access to our complete, in-depth daily market analysis and our full educational content library. Premium members also receive priority customer support for any questions regarding our platform or their subscription.
- 05
We charge USD (United States Dollar). However, you can use any currency of the world though you may be subjected to some extra currency conversion charges by your bank.
- 06
There is no need to cancel it. Subscriptions are not automatically renewed, therefore you won't be charged unless you wish to continue and pay again.
- 07
There are no specific prerequisites to become a member. Our educational platform is designed for individuals at all levels who are interested in learning about market analysis. You can start by viewing our free content or by choosing a membership plan.
- 08
Our market analysis and educational content are designed to be a resource for your own learning and research. We provide clear commentary on market trends, which members can use to supplement their own educational journey. Our platform is a tool for understanding, not a set of instructions.
- 09
Yes, our commentary and analysis are based on current, real-time market conditions. We focus on providing timely educational insights into the price action as it unfolds.
- 10
Our market analysis focuses on the raw price movements of financial instruments. It is an important educational point that all brokers add a 'spread' to their quotes. Understanding how spreads can affect potential entry and exit levels is a key principle of market analysis that we cover in our educational content.
- 11
Yes. Our platform includes educational content covering the fundamental principles of risk management. We believe that understanding concepts like position sizing and capital exposure is a critical part of learning about market analysis.
- 12
Our educational platform provides market commentary on over 25 major financial instruments, including major currency pairs and commodities like Gold (XAUUSD). This allows our members to learn about a diverse set of market conditions.
- 13
Financial markets are dynamic and can be unpredictable. Our analysis represents a snapshot based on conditions at the time of publication. We provide ongoing educational commentary to help our members learn how to interpret changing market conditions according to the principles of a disciplined analytical approach.
- 14
Our analysis is based on standard, institutional-grade data feeds to ensure it is broadly relevant. We encourage our members to compare our educational commentary with the price data on their own preferred charting platforms to better understand market dynamics.
- 15
No. We are an educational platform and do not offer account management or personalized financial advice. Our service provides market analysis and commentary for educational purposes only, and we do not manage client funds.
- 16
No. Our educational platform focuses exclusively on providing market commentary and analysis for major currency pairs and commodities like Gold. We do not cover topics related to binary options.
- 17
No. Our market analysis and commentary are published during standard market operating hours, Monday through Friday.
- 18
The volume of our daily publications can vary. During periods of low market activity or major global events, we focus on providing the most relevant and insightful commentary. On days with no significant market developments to analyze, we may not issue an update.
- 19
We believe the best way to evaluate our service is to experience it firsthand. We invite you to join our free public channel where we share samples of our daily market commentary and educational content. This allows you to see the quality and clarity of our analysis for yourself.
- 20
Our approach is different because we focus on a disciplined, educational methodology. While many online resources can be speculative and confusing, we prioritize providing clear, consistent, and easy-to-understand market analysis. Our goal is to empower our members with knowledge, not to provide financial advice.
- 21
Our educational platform was launched in late 2018. Our team of market analysts has a long-standing passion for studying financial markets, which we leverage to create the high-quality, insightful commentary our members receive.
- 22
Our business is legally registered in the USA as M15 Signals LLC, located at 16192 Coastal Highway, Lewes, Delaware, 19958, USA. We also have a registered entity in Singapore. Our customer support and analysis teams operate from our international offices.
- 23
We are the original creators of the M15 Analysis platform. Our only official community channels and social media pages are those linked directly from this website. We encourage you to be cautious and only interact with our official sources. We are not responsible for any content or claims made by unofficial third-party channels.